Questions people ask before they fly
If yours isn't here, message us on WhatsApp.
General
Where exactly is Wells Clinic?
8F, Apgujeong Building, 842 Nonhyeon-ro, Gangnam-gu, Seoul. Take Subway Line 3 to Apgujeong Station, Exit 3 — about five minutes on foot. NH Bank is on the ground floor.
What are the opening hours?
Monday to Friday 10:00–20:00, Saturday 10:00–17:00, lunch 13:00–14:00. Closed on Sundays and Korean public holidays.
Are the prices on this page final?
Prices are listed in Korean won and exclude 10% VAT. The dermatologist confirms your plan and the final price at the consultation, before anything starts.
Will I be sedated for Thermage or Ultherapy?
No. Wells does not use sleep sedation for lifting treatments. We use Air NOX — a controlled oxygen and nitrous-oxide mix — with local anesthetic. You stay awake, need no fasting, recover within about two minutes and can drive afterwards.
How do I know the Thermage and Ultherapy tips are genuine?
Only genuine tips are used — and because you stay awake, you can see the tip and the shot count yourself. If a tip is ever found not to be genuine, Wells refunds ten times the treatment price.
What's different about Collagen MAX Thermage?
Standard Thermage delivers RF heat without protecting the collagen-producing cells. At Wells, an AQ MAX infusion before treatment and a collagen-peptide serum during it are used to keep those cells active — and a microbiome test before and a year later shows how your skin's ageing pace changes.
How do I book from overseas?
Message us on WhatsApp (+82 10-8603-2372) or Instagram @wellsclinic.global with your concern and dates. You'll get a suggested plan and appointment time before you travel.
Do you speak English?
Yes. Consultations at the clinic are available in English, and replies on WhatsApp and Instagram are in English — you can plan the whole visit without a translator.
Collagen MAX Thermage FLX
Do I need to fast or be sedated?
No. Wells does not use sleep sedation for Thermage. Non-sedation Air NOX with local anesthetic keeps you awake, no fasting is needed, and you can drive afterwards.
Is 600 or 900 shots right for me?
The dermatologist decides at consultation based on the area to be treated. Both options use genuine Thermage FLX tips, guaranteed at ten times the price if ever found not genuine.
Ultherapy Prime FIT
Why doesn't Wells use sleep sedation for Ultherapy?
Ultherapy's own guidelines don't recommend it. Under sedation you can't give feedback, so energy tends to be pushed higher — raising burn risk — and you can't check the tip or shot count yourself.
What is the difference between FIT 400 and FIT 500?
FIT 400 is 300 Ultherapy shots plus Fitting 100 kJ; FIT 500 is 400 shots plus Fitting 100 kJ. The dermatologist recommends one at consultation.
Ligament Lifting (Sculptra)
How many sessions will I need?
The listed price is for one session. The dermatologist assesses your face at consultation and tells you whether one session is enough.
Can this be combined with Ultherapy or Thermage?
Lifting devices and Sculptra act on different layers, so combinations are common — the dermatologist plans the order and timing at consultation.
EMFACE Forehead & Brow Lift
Is there downtime?
There is no incision. The dermatologist explains what to expect for your skin at consultation.
Can I have this with a full-face Ultherapy?
Ask on WhatsApp — the dermatologist will tell you whether a combination fits and in what order.
Rejuran Tox
Which toxin should I choose?
Both are genuine, dosed by the dermatologist. Nabota is Korean-made; Allergan is the original Botox brand. Tell us your preference on WhatsApp.
How soon can I fly home?
Tell us your flight dates on WhatsApp and the dermatologist will advise on timing.
MELA Triple Toning
How many sessions are needed?
The listed price is per session. Melasma is managed over time; the dermatologist sets the number and interval at consultation.
Is it suitable for Asian skin?
The dermatologist confirms suitability for your skin type in person before the first session.
CeraXosome Scalp & Hair Program
How often are sessions done?
In the clinical program, infiltration is repeated every two weeks. The listed package includes one in-clinic session plus three months of chews; the dermatologist advises how many sessions fit your case.
Does it hurt?
Lidocaine spray is applied to the hairline (and crown if treated) three minutes before the microneedle infiltration.
Ask a dermatologist about this treatment
Send your concern and travel dates on WhatsApp. You'll get a reply with whether this protocol fits and available times.